Past Due Balance SOP
Delinquency: If a customer does not pay their monthly bill by the 13th of every month, their account is automatically...
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Billing
Section for Billing Related Issues or the W-9 Form for Businesses
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Slow or No Connection After Vacation Hold
On DCB and Bertram when a customer comes off of Vacation Hold and has a PMP450 radio sometimes Powercode is... -
DCB & Bertram Upgrade Checks
When upgrading customers to a faster speed plan it is important to to ensure that their radio is capable of... -
W-9 for Businesses
Some businesses require a W-9 from us for accounting purposes. Here is the W-9 you can send them for the...
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