Terms & Definitions AP: Access Point – A specific RF transmitter on a tower. Can also be used to describe a 2nd WIFI...
Phone Etiquette Phone Introduction When answering the phone you should answer, “Thank you for calling <Company Name>. This is <Your Name>. How...
3rd Party Troubleshooting & Knowledge Links The point of this KB Article is to keep track of useful 3rd party websites on specific hardware and software...
Reading Saisei Flow Data When Saisei is inline and working you will be able to use it to analyze the traffic flow. Saisei is...